Library Satisfaction and Utilization among Student Nurses
Janelle P. Esperidion *
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Rut J. Borda
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Kaycee Joy B. Candelon
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Katrina L. Cataluña
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Rayza Belle S. Mandar
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Kim Danielle A. Solis
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
Ruby A. Paderes
College of Nursing, Iloilo Doctors’ College, Iloilo City, Philippines.
*Author to whom correspondence should be addressed.
Abstract
Aims: To determine the level of library satisfaction and utilization among student nurses in a private college in Iloilo City. Specifically, it examined students’ satisfaction with library resources and collections, services, and facilities, and determined whether a significant relationship exists between library satisfaction and library utilization.
Study Design: This study employed a descriptive–correlational research design.
Place and Duration of Study: The study was conducted at a private college in Iloilo City, during the second semester of the academic year (2025–2026). While data was collected in January 2026.
Methodology: The study included 325 nursing students selected through stratified random sampling from a total population of 2,078 students. Data were collected using a structured self-administered questionnaire consisting of a Library Satisfaction Scale and a Library Utilization Scale. Descriptive statistics including frequency, percentage, mean, and standard deviation were used to analyze the respondents’ profile, level of satisfaction, and extent of library utilization. Spearman’s rho correlation was used to determine the relationship between library satisfaction and library utilization.
Results: The findings revealed that the majority of respondents frequently visited the library for academic purposes such as studying, completing assignments, and participating in group discussions. Student nurses were generally satisfied with the library, with library services obtaining the highest satisfaction rating, followed by resources and collections, while facilities received the lowest satisfaction rating. In terms of utilization, most respondents demonstrated a high level of library use (66.8%), while 31.4% showed moderate utilization and 1.8% showed low utilization. Correlation analysis showed a statistically significant but weak positive relationship between library satisfaction and library utilization (rs = 0.197, P < .001).
Conclusion: Nursing students are generally satisfied with library resources, services, and facilities and actively utilize the library for academic purposes. Although satisfaction significantly influences library utilization, the relationship is weak, suggesting that other factors may also affect students’ library usage.
Keywords: Library utilization, student satisfaction, nursing students, SERVQUAL model